Ticket Arena achieves 92% customer satisfaction rating on Reviews.co.uk
We’re happy to announce that Ticket Arena’s services have attained a 92% customer satisfaction rating via Reviews.co.uk.
After launching on the online feedback platform at the start of 2018, over 500 customers have taken the time to leave overwhelmingly positive reviews of their experiences buying tickets with us.
Here is a selection of the comments our customers have left:
“The customer care is brilliant. Replied to my email very quickly and very helpful *applauds*”
“Very easy & straight forward process when purchasing!”
“The website was easy to use, it explained everything I wanted to know about the festival I wanted to book. I would definitely recommend Ticket Arena!”
“This is the first time I’ve used Ticket Arena, I found it very user friendly to sign up and purchase my ticket. The confirmation email also came through very quickly!”
Although we’re delighted to see this sort of response, we know we can do better and have more work to do. Our teams will be looking at every single piece of feedback to do everything we can to improve each stage of the ticket buying experience for customers.
Want your customers to get the best experience? Sign-up to start selling tickets with us today!